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Support

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UserEcho

UserEcho products help you to communicate effectively and resolve the needs of any business


SSO Integrations

UserEcho is an online customer support application in that allows to create helpdesk, ideas forum, livechat and knowledge base in one place that make it simple to provide great customer support.

Support

This integration is community supported. Learn more

Feedback Forum Solution

Feedback Forum Solution

Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand ...

Helpdesk Solution

Helpdesk Solution

Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people.

Knowledge Base Solution

Knowledge Base Solution

Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient.