IT Incident & Disruption Communication tool
StatusHub is a flexible IT Incident & DisruptionCommunication tool that helps you keep your impacted staff and end users updated effectively. It's efficient communication mechanisms create a beneficial environment of trust and transparency for the people that rely on your company.
Proactively connect with customers
Let customers know about planned or unplanned downtime before they find out on their own.
Build company reputation and trust
Improve customer relationships with transparent incident management processes, and demonstrate reliability and availability to potential customers.
Reduce customer service workload
Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages.
Before you begin:
- Sign up for an Statushub account.
- Set up a Connection, which is a source of users. Connections can be databases, social identity providers, or enterprise identity providers, and can be shared among different applications. You may set up more than one connection for use with SSO integrations.
Configure Auth0 SSO Integration
Enter a name for your SSO Integration, configure the following settings, and click Save.
|Callback URL||URL to which the user is redirected after login like
Configure integration with Statushub
To configure the integration with Statushub, follow the steps below with the data shown in the Tutorial view (which will appear when you save the initial configuration settings).
- Log in to Statushub.
- Click on Settings > SAML2
- Click on Enable
- Open and Copy the Identity Provider Metadata file into the SAML 2.0 IdP metadata in XML format field.
- Press Update to save the settings.
For more details, you can follow Statushub docs.
Choose the connections to use with your SSO integration. Users in enabled connections will be allowed to log in to Statushub. By default, all configured connections are enabled.
- Select the Connections view
- Toggle the sliders next to connection names to enable or disable them.