ScreenSteps logo

ScreenSteps

The knowledge base software that reduces employee mistakes, questions, and onboarding time

By Auth0SSO Integrations
ScreenSteps logo

ScreenSteps

The knowledge base software that reduces employee mistakes, questions, and onboarding time

By Auth0SSO Integrations

ScreenSteps provides a wide range of features designed to modernize your knowledge base and take it to the next level. Never put a caller on hold again — saving time, reducing employee mistakes, and making your whole organization run more efficiently.

  • Call flows
  • Context-sensitive help (for employees)
  • Procedures
  • Online searchable knowledge base
  • Courses
  • Troubleshooting guides

With Auth0 you can use SAML to enable Single-Sign On (SSO) and allow your users to log in once and use the same credentials to access ScreenSteps.

Support

This integration is community supported. Learn more

Improve employee performance

Use interactive guides to provide employees with step-by-step instructions that reduce post-training support time by 84%.

Easily create and manage content

Fill and update your knowledge base quickly. Create 4x the documents in ¼ of the time.

Make data-driven decisions

Take the guessing out of who is using your articles and how they are being used with analytics.