PagerDuty

PagerDuty is the central nervous system for your digital ecosystem.

An always-on world requires a proactive and preventative approach to managing your digital operations. PagerDuty gives you real-time visibility into your critical apps and services all in one place, driven by our full-service ownership model.

Why PagerDuty?

Whether it’s keeping the eggs fresh or keeping the website running, over 12,000 customers choose PagerDuty. Here’s why:

• Easy to start, easy to grow
• Most reliable and scalable
• Fastest resolution
• Continual Improvement

Prerequisites

Before you begin:

• Sign up for an PagerDuty account.
• Set up a Connection, which is a source of users. Connections can be databases, social identity providers, or enterprise identity providers, and can be shared among different applications. You may set up more than one connection for use with SSO integrations.

Configure Auth0 SSO Integration

Enter a name for your SSO Integration, configure the following settings, and click Save.

Setting	Description
Callback URL	SAML Endpoint URL from PagerDuty like https://{domain}.pagerduty.com/sso/saml/consume
Audience	The audience follows this format https://{domain}.pagerduty.com

Configure integration with PagerDuty

To configure the integration with PagerDuty, follow the steps below with the data show in the Tutorial view.

1. Click your user icon on the right and select Account Settings and select the Single Sign-on tab.
2. Click the SAML radio button to configure Single Sign On in PagerDuty
3. Copy the SAML Endpoint URL to paste into Auth0
4. Paste the certificate in the X.509 Certificate field and paste the Login URL
5. Save changes

Enable connections

Choose the connections to use with your SSO integration. Users in enabled connections will be allowed to log in to PagerDuty. By default, all configured connections are enabled.

1. Select the Connections view
2. Toggle the sliders next to connection names to enable or disable them.