Delight your customers and win them for life. Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. With Freshdesk, you can streamline all your customer conversations in one place, automate your repetitive work and save time, collaborate with other teams to resolve issues faster, and much more.
Ticketing
Prioritize, categorize, and assign tickets to the right agents and leverage the power of your entire organization to deliver customer delight.
Collaboration
Freshdesk helps you work together with team members from across the company to provide quick and consistent answers to your customers.
Automations
Automate every step of your team’s workflows with Freshdesk's powerful automations